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Managing Suppliers

Suppliers are your wholesale partners, tour operators, and preferred vendors who provide travel products. Track their contact information, commission structures, and agent login credentials.

Supplier Overview

From the Suppliers page, you can:

  • View all suppliers in a searchable, sortable table
  • Add new suppliers
  • Import suppliers from CSV
  • Export supplier data

Supplier Details

Each supplier record includes:

Basic Information

  • Name: The supplier's business name
  • Type: Categorization (e.g., Wholesaler, Tour Operator, Cruise Line)
  • Website: Main website URL
  • Phone / Email: General contact information
  • Notes: Free-form notes about the relationship

BDM (Business Development Manager) Contact

  • BDM Name: Your dedicated sales representative
  • BDM Email: Direct email for your BDM
  • BDM Phone: Direct phone number

Agent Access

  • Agent Login URL: Direct link to the supplier's agent booking portal

Commission Details

  • Commission Type: Percentage or Flat amount
  • Commission Value: The rate or amount earned per booking
  • Preferred Supplier: Flag suppliers you want to prioritize in recommendations

Creating a Supplier

  1. Click "Add Supplier" from the Suppliers page.
  2. Fill in the required fields (Name and Type).
  3. Add optional details like BDM contacts and commission info.
  4. Click "Save" to create the supplier.

Importing Suppliers

  1. Click "Import" and select "Suppliers" as the data type.
  2. Upload a CSV file with columns matching the supplier fields.
  3. Review the import preview and confirm.

CSV Format

Column Required Description
name Yes Supplier name
supplier_type Yes Type classification
website No URL
phone No Phone number
email No Email address
agent_login No Agent portal URL
bdm_name No BDM contact name
bdm_email No BDM email
bdm_phone No BDM phone
commission_type No "percentage" or "flat"
commission_value No Numeric value
is_preferred No "true" or "false"

Exporting Suppliers

Click "Export" to download your supplier data as CSV or JSON for backup or migration.

Agency Sharing (Agency subscriptions only)

On agency plans, suppliers can be shared across all agents in your organization. Shared suppliers appear for all team members while remaining editable only by the owner.